Banks: Check the Cheque
Tan and Trev did get some mid amusement in visiting another bank in Phnom Penh - solely for the purpose of seeing its level of service.
Armed doormen usher us inside. A large number of staff stood ready behind bullet-proof glass. Each cashiers was eager to handle our inquiry - as there was no queue of customers to keen them occupied. The speed and staffing levels seemed startling compared to what might be experienced back home.
But then came the crunch. With our traveller cheques and passport in hand, the cashier then walked back to consult a middle-aged chap seated at the central desk in the office. This must be the senior accountant. And judging from the number of staff poised waiting to consult the man at this one desk, it was apparent that most banking
processes must get bottlenecked at this point.
We left empty-handed; realising too late that we needed Tan's passport that was securely locked in the hotel safe deposit box. We needed it's signature to match up with the travellers' cheques.
Armed doormen usher us inside. A large number of staff stood ready behind bullet-proof glass. Each cashiers was eager to handle our inquiry - as there was no queue of customers to keen them occupied. The speed and staffing levels seemed startling compared to what might be experienced back home.
But then came the crunch. With our traveller cheques and passport in hand, the cashier then walked back to consult a middle-aged chap seated at the central desk in the office. This must be the senior accountant. And judging from the number of staff poised waiting to consult the man at this one desk, it was apparent that most banking
processes must get bottlenecked at this point.
We left empty-handed; realising too late that we needed Tan's passport that was securely locked in the hotel safe deposit box. We needed it's signature to match up with the travellers' cheques.
posted by Unknown at 10:16 PM
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